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Reservation Cancellation/Change Policy

This cancellation and change policy is applicable to all reservable and first-come, first-served facilities.

This policy is applicable for all reservations created on and after January 26, 2018. This policy is available on the confirmation letter/email.

Cancellations can be made via the call center or web. Cancellations made up to close of business seven days prior to your scheduled arrival date will incur the $10 cancellation fee per reservation. If you cancel six days or less prior to the arrival date, you will forfeit the first night’s fee.

A $6.50 non-refundable transaction fee is charged on all overnight and day use reservations and registrations. This fee will not be refunded if the reservation is cancelled or transferred.

A non-refundable $10 fee per reservation is assessed for all changes made to your reservation, except for adding nights to the reservation.

If a reservation receives the weekly discounted rate, any change that results in shortening the stay, will cause the customer to lose the benefit of the weekly rate. A new daily rate will be calculated for the remaining dates, which will affect any amount refunded.

Please note, reservations made at the maximum window (11 months to the day), or with a departure date after the maximum booking window, are not permitted to move, or cancel, their reservation for 22 days. After 22 days, patrons can change or move their reservation for a $10 transfer fee.

Any cancellation or change on the day of arrival must be made through the state park.

Changes to an online reservation must be made by calling the Pennsylvania State Parks Reservation Center at 888-PA-PARKS (888-727-2757), Monday through Saturday, 7:00 A.M. - 5:00 P.M. Eastern Standard Time, except for backpack camping, which are handled by the specific park.

Whitewater cancellations will be charged a maximum of $10.00, or the amount paid, whichever is lesser. Reservations made with the seasonal pass and then cancelled will only incur a fee for any reservations that have money collected.

Frequently Asked Questions


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